Safety & Security Is Our #1 Priority At Continental Towers
Continental Towers provides 24/7 security services on the property. Our contracted guard service not only patrols the campus, but staffs the onsite Security Control Room located in the Lower Level of Tower Two. The control room personnel monitor over 55 camera displays as well as the access control system, fire alarms, and elevator emergency calls.
Director of Security, Josh Noyes, oversees the guard service activity and other factions of the life safety program. For a review of your policies, to schedule a safety tour, or to learn more about "Emergency Preparedness", contact him at firstname.lastname@example.org or call (847) 640-1800.
Continental Towers Management Team has created an all-encompassing "Fire & Life Safety Program" which was developed and refined over many years. An annual review of the program ensures any changes to the property, structures, or advancements in safety and security measures are continually incorporated into it.
Continental Towers maintains an “emergency alert” messaging system for tenants. This is yet another layer of our Fire & Life Safety Program to notify tenants as quickly as possible in critical incidents. We have the ability to launch text messages from a desktop or mobile platform 24/7. This system does not replace any communication tools we currently utilize but rather enhance our capabilities to keep people informed. With short predefined text messages, we can direct alerts to a specific tower or company with several different options on who to notify. Updates can follow with other texts or more detailed information through email messages. Tenants complete their own data entry over the internet, update contact information, or can opt out of the system whenever they choose. If you’re interested in taking advantage of this program, contact your company Floor Warden for instructions on how to register. If you have question or would like additional information about the program, please contact the GlenStar Management Office at (847) 640-1800.
A "Fire and Life Safety Manual" was also created for tenant reference. It outlines all fire and life safety equipment as well as procedures for Fire Evacuation, Work Place Violence, Severe Weather, Bomb Threat, Medical Emergencies and Terrorist Threat situations. The most current version is posted below and updated as needed.
Fire and Life Safety Manual Download
Here are some important tips to remember:
- When an emergency presents itself, always dial 911 first to report it. Then call the Management Office 847-640-1800 or the Security Control Room 847-640-1814 and let us know. Our staff can provide assistance to emergency responders or take other necessary action to mitigate the problem.
- All fire alarm activations should be considered genuine. Remember, the alarms do not activate throughout the whole building. They only activate on the floor with the detected problem, two floors above, and one floor below. Respond calmly by exiting through the stairwells and go to your evacuation point in the parking lot. We will have you back in the building as soon as possible. Do not attempt to use elevators during any activation and always go down the stairs, never up.
- Should you see any suspicious activity or conditions that have the potential to create a hazardous situation, please report it to the Management Office immediately. We will respond to the location and take corrective action as soon as possible.
- Review your "persons in need of assistance" list at least quarterly and notify us immediately if a person would need assistance during an evacuation. Having their information in our evacuation plan is extremely importance.